At Need Some Plumbing (“NSP Plumbing,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.needsomeplumbing.com, use our services, or interact with us online.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you submit a contact form, request service, or schedule an appointment, we may collect:
- Name
- Phone number
- Email address
- Service address
- Any other information you voluntarily provide
b. Usage Data
We may collect non-personal information automatically when you use our site, such as:
- IP address
- Browser type
- Pages visited
- Time spent on the site
- Referring URLs
This is collected via tools like Google Analytics and is used to improve the website experience.
c. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and track website performance. You can disable cookies in your browser settings if preferred.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and service requests
- Schedule appointments via ServiceTitan or another scheduling tool
- Improve our website and services
- Send confirmation emails or updates
- Run advertising campaigns (e.g., Google Ads, social media retargeting)
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal data. We may share your information with trusted third-party services for purposes including:
- Booking and scheduling (e.g., ServiceTitan)
- Analytics and website optimization (e.g., Google Analytics)
- Advertising (e.g., Google Ads, Facebook Ads)
These providers are contractually obligated to keep your data secure.
4. Data Security
We take reasonable administrative and technical steps to protect your information. However, no online transmission is ever 100% secure.
5. Your Rights and Choices
You have the right to:
- Request a copy of the personal data we have about you
- Ask us to delete or correct inaccurate information
- Opt out of marketing communications at any time
To make any requests, email us at info@needsomeplumbing.com.
6. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
7. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal data from anyone under 13 years old.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date at the top.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
NSP Plumbing
Email: info@needsomeplumbing.com
Phone: (616) 207-9960
Website: https://www.needsomeplumbing.com